Refund and Return Policy
Refund and Returns Policy
In-store
Happy Soul wants you to be happy with every purchase, so if you are not satisfied with an item you purchased, it can be exchanged for another item within 30 days of purchase, with a receipt. Instead of same day exchange, a gift card can be issued.
Online
Happy Soul wants you to be happy with every purchase, so if you are not satisfied with an item received, it can be returned and replaced if available or exchanged, within two weeks of receipt of item.
Non-Returnable Items
The following items cannot be exchanged; Crystal Bowls, Crystal Tuning Forks. Crystal Pyramids, Brass Bowls, Opened Tarot and Oracle Decks, and Books.
Workshops
Workshops
Workshops are non-refundable.
Services
For services, we require at least 48 hours' notice prior to the scheduled time for any changes or cancellations. Otherwise, the session is non-refundable.
Deposits are non-refundable.
Online Order Pick-Ups
Happy soul encourages customers pickup their order in 10 days
Hold Policy
In-store
Special Orders and holds will be held for one month after the customer is notified the item is in.
All transaction decisions are finalized by Happy Soul Management.
Featured collection
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Bracelet - Aventurine Green with Heart Charm 8mm
$35.00Sale price $35.00Unit price per -
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Calcite - Orange Tumble $5
$5.00Sale price $5.00Unit price per -
Fluorite - Rainbow Tumble $6
$6.00Sale price $6.00Unit price per
