961 Bloor Street West & 514 Queen Street West, Toronto, Canada | FREE CAD Shipping Over $100

Refund and Return Policy

Refund and Returns Policy

 

In-store

 

Happy Soul wants you to be happy with every purchase, so if you are not satisfied with an item you purchased, it can be returned with a refund or replaced if available, within 30 days of purchase, with a receipt.

 

Online

 

Happy Soul wants you to be happy with every purchase, so if you are not satisfied with an item received, it can be returned and replaced if available or refunded, within two weeks of receipt of item. 

 

Online Order Pick-Ups

 

Happy soul encourages customers pickup their order in 10 days

 

Hold Policy

 

In-store

 

Special Orders and holds will be held for one month after the customer is notified the item is in.

  

All transaction decisions are finalized by Happy Soul Management.