Refund and Return Policy

Refund and Returns Policy
 
In-store
 
Happy Soul wants you to be happy with every purchase, so if you are not satisfied with an item you purchased, it can be exchanged for another item within 30 days of purchase, with a receipt. Instead of same day exchange, a gift card can be issued.
 
Online
 
Happy Soul wants you to be happy with every purchase, so if you are not satisfied with an item received, it can be returned and replaced if available or exchanged, within two weeks of receipt of item. 
 
Non-Returnable Items
 
The following items cannot be exchanged; Crystal Bowls, Crystal Tuning Forks. Crystal Pyramids, Brass Bowls, Opened Tarot and Oracle Decks, and Books. 
 
Online Order Pick-Ups
 
Happy soul encourages customers pickup their order in 10 days
 
Hold Policy
 
In-store
 
Special Orders and holds will be held for one month after the customer is notified the item is in.
  
All transaction decisions are finalized by Happy Soul Management.

Featured collection

View all